PoC BSS/OSS Solution for B2B 5G Network Slicing
As the rollout of 5G continues to gain momentum, there are plenty of avenues for telecommunications providers to exploit. For a European CSP, supporting the increasing needs of B2B companies is one of the main priorities. For this, it’s necessary to upgrade the Business Support Solution (BSS) and Operations Support Solution (OSS). However, before adopting any solution, the CSP wants a proof of concept (POC) for the B&OSS solution based on 5G network slicing.
This is to ascertain that it will enable them to support new B2B business models and operations over 5G.
Some of the key objectives for the PoC Include:
· Transitioning towards a digital-first and cloud-native solution
· Leveraging network slicing to launch and support new products
· To assess its integration and interoperability capabilities
· To assess the capacity and ease of use of the solution
· Minimize use of legacy systems and maximize operational independence
Use Cases
The proof of concept will focus on two key use cases:
· Video Surveillance and Telecontrol
· Mobile Private Network
Video Surveillance and Telecontrol
As on-premise security becomes a greater concern, video surveillance solutions are becoming a basic security requirement. As businesses continue to adopt these solutions, telcos need to be sure that they can adequately cater to such needs.
As such, in relation to video surveillance and tele control, the focus for the POC will be the kind of offer the provider will have for customers. In addition to using a 5G network slicing as the base of communication, this offer will also include:
· User equipment such as cameras
· Storage for the stream
· Service platform (NVR)
· Managed services
· Analytics
To ensure 360-degree service for the customer, the composition of the solution will have a wide range of features that enhance delivery and effectiveness.
To begin with, there will be seven different camera models, and each will offer varying characteristics. Moreover, each camera will have five different storage options. When it comes to optional services, there will be six available for each camera,
Another key area of focus is pricing and contracts. To cater to different customer needs, there will be different types of contracts. The variations will come in the form of the contract period and prices. Also, depending on camera quantities, B2B customers will also benefit from step discounts.
Achievements for BSS
1. Support for the Main B2B Processes
For B2B companies, their needs from telcos are growing. If they’re not adequately met, there may be a need to switch providers. In regard to this proof of concept, it was clear that the solution supports the key B2B process. With this, the CSP can help enhance the performance of clients, which will translate to growth.
Some of the B2B processes it supports include:
Lead management & Funnel- for B2B companies, the process of acquiring, cultivating, and converting leads is essential as the client pool is generally not as big as in other sectors. Fortunately, the B&OSS solution supports B2B management. This then serves as a better platform to identify more qualified leads and increase conversion rates.
· CPQ
· Contracting
· Ordering
· Inventory management
· Service order orchestration
· Product lifecycle management
2. Self-service portal-
One element that significantly reduces the ability of B2B companies to fully capitalize on solutions is the need for support at every stage. With the B&OSS solution also comes a self-service portal for clients. It offers them greater independence and flexibility to manage their accounts, change services, place orders, etc.
3. Differentiation
With the solution, it is possible to differentiate elements such as CPQ, contracting, and order processing by product or market segment. This makes it easy to identify areas of high performance and those lagging behind, allowing companies to take the necessary remedial measures.
4. Dynamic Pricing
Instead of offering a standard pricing method that may not be suitable for some clients, the B&OSS solution offers dynamic pricing capabilities. For example, it’s now possible to offer contract pricing, per rules pricing, attribute-based pricing, table-based pricing, and quantity discounts.
Along with these, there are also BSS achievements such as:
· Flexible templates and electronic delivery that support the generation and sending of proposals
· Discretionary sales channel and order size discounts with approval flows
· Flexible catalog definition
· Standards-based integration
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